Shipping - Delivery

ORDER PROCESSING & SHIPPING TIMES 

We are happy to see your interest in our products.

Orders are processed within 2–4 working days (excluding Sundays, public holidays, and our extended summer break period). 

Once your order is processed or ready, we’ll notify you via email or phone regarding the delivery or pickup status.

DELIVERY OPTIONS

• Courier Delivery: We use trusted courier partners to deliver your order either to your shipping address or to a nearby pickup point of your preference.

• En Oiko Dimiourgies Delivery: In specific cases—such as oversized or non-courier-eligible items—we arrange delivery using our own vehicles. When this applies, you will be informed about the delivery timeframe based on our scheduled routes.
• In-Store Pickup: You may also choose to collect your order from any En Oiko Dimiourgies showroom.

Please note that online product availability reflects the combined stock across all our showroom locations and central warehouse. 

If you choose in-store pickup, we may need to transfer the item to your selected location (if it isn’t already there). 

You will be informed about the expected timeframe. 

You will receive one notification when your order is being processed, and another when it’s ready for collection.

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 IMPORTANT DELIVERY NOTES

• We do not deliver to P.O. boxes.

• Please make sure that the delivery address provided is accurate and complete. Additional charges may apply for re-delivery due to incorrect or incomplete information.

For any further assistance, feel free to contact our customer care team — we’re here to help.

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CUSTOMER CARE NOTE

We offer easy returns or exchanges on all non-customized products within 14 days from the delivery date.

For more details, please visit our [Return Policy].

By using our website and placing an order, you agree to the terms outlined in this Shipping Policy, as well as our [Terms & Conditions] and [Privacy Policy].